Shipping and Returns
SHIPPING
We offer free shipping for all domestic orders. Most U.S. orders arrive within 3-4 business days. We offer $20 flat rate international shipping and an expedited shipping option. For standard international shipping, expect 7-21 business days. For expedited international shipping, expect 4-10 business days. We do our best to ship out the same day of receiving your order.
EXCHANGES & RETURNS
If you're not completely satisfied with your order, please contact us.
Exchanges: For domestic orders, we offer free exchanges within 15 days, except hard-marked items. Hard-marked discount items are eligible for store credit only. We accept exchanges up to 25 days from delivery, however, shipping is not provided.
Returns: For domestic orders, we accept returns within 15 days of delivery. We charge a restocking fee of $8.
Promo code discounts are not considered hard-marked and are eligible for returns and exchanges.
For international orders, returns and exchanges are gladly accepted, however international shipping is not provided.
CONDITIONS
We will accept a return or exchange on Solanas that are in new condition, unworn, and free of damage, including packaging. Original shipping is non-refundable for expedited shipping and international shipping options. All exchanges are considered final sale.
RETURN PROCESS
To begin your return process, please email care@wearesolana.com. Include name and order number. We will reply with a return label immediately.